VersaSRS: Accountability For Financial Services Case Study
versaSRS was implemented by a world leading global resources company to manage governed global workflow functions within their central Financial Services business unit.
versaSRS was initially deployed within the company’s Shared Service Centre to manage incoming vendor invoice enquiries and internal business emails. The organisation had a charter of requirements with regards to service level agreements, prioritisation and workflow management. These could not be managed within their ERP.
Nine years later versaSRS was configured to manage identified Global Group Function processes. It enabled end-to-end management of vendor requests and internal service requests.
Find out more in this case study from VersaDev.