HR Case Management: Back To The Future
Inheriting tried and tested processes, managed within a successful software solution would usually prompt an organisation to stick with what they know. However, the opportunity to play it safe doesn’t necessarily minimise the risk or deliver the greatest reward.
When South32 demerged from BHP in May 2015, they brought with them some 27,000 employees and contractors including one third of the HR staff. Central to the HR function, both before and after the demerger, has been versaSRS, a case management tool used to manage queries and requests from staff and contractors.
Find out how VersaDev's solution enabled an agile restructure in this case study.